EHC CUSTOMER SATISFACTION SURVEY

Customer Name:

Company:

Region:

North America Central America South America Europe Africa Middle East China Asia Pacific Australia

City:

Email:

1) How do you rate your current relationship with EHC?

Poor Somewhat Poor Satisfactory Good Excellent

How can we improve?

2) How do you rate the overall quality of EHC products?

Poor Somewhat Poor Satisfactory Good Excellent

How can we improve?

3) How responsive are we to your quality issues?

Poor Somewhat Poor Satisfactory Good Excellent

How can we improve?

4) How do you rate our delivery performance (on-time, delivery schedules)?

Poor Somewhat Poor Satisfactory Good Excellent

How can we improve?

5) Overall, do we meet your product and service needs?

Poor Somewhat Poor Satisfactory Good Excellent

How can we improve?

6) How do you rate EHC's products and services compared to
other handrail or safety brush suppliers (our competitors)?

Worse Same Better

Please Explain:

7) Approximately what % of your handrail or safety brush purchases do you buy from EHC?

0% Less Than 50% 50-99% 100%

Please Explain:

8) How can we improve our products or services to better meet your needs?

Please Explain:

Escalator Handrails | Escalator and Elevator Rollers | Escalator Safety Brushes | Escalator Handrail Maintenance |
Escalator Handrail Advertising | Custom Made Polyurethane Rollers | Radiation Detection Equipment

© Copyright 2008 EHC Global.Website design by Amalgam Design.

Privacy Policy | Site Map